Shipping Information
Processing Time:
Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on your location and selected shipping method:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
- International Shipping: 7–21 business days
Please note: We are not responsible for delays caused by the carrier or customs for international shipments.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.
Returns & Exchanges
We want you to love your purchase! If you are not completely satisfied, we accept returns within +447577050789 days of delivery.
Eligibility for Returns:
- Item must be unused, in its original condition, and in the original packaging
- Proof of purchase is required
- Certain items are non-returnable (see below)
Non-Returnable Items:
- Gift cards
- Final sale items
- Digital downloads
- Personalized or custom-made items
To Start a Return:
Contact us at return@baneenmart.com with your order number and reason for return. If your return is accepted, we will send you instructions on how and where to send your package.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error. We recommend using a trackable shipping method.
Refunds:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges:
We only replace items if they are defective or damaged. If you need an exchange, please contact us at +447577050789
Questions?
Email us at info@baneenmart.com and we’ll be happy to help!
Let me know if you’d like this adapted to a specific country (e.g. U.S., UK, EU), industry (e.g. fashion, beauty, electronics), or return time frame.